About the Report

COMING SOON!

The Intelligence Era: Rewriting the Hospitality Marketing Playbook

As our newest special report, The Intelligence Era, produced by af&co. and Carbonate, is a practical guide to the forces reshaping hospitality marketing in 2027, and a roadmap for leaders planning for the year ahead. As AI changes how guests discover and evaluate brands, marketers need to think beyond individual channels and manage their entire marketing ecosystem as a connected whole. Organized around three essential drivers—Relevance, Reputation, and Reach—the report explores how earned, owned, and paid marketing must work together across an increasingly AI-influenced guest journey, and what this means for building visibility, trust, and demand. Drawing on decades of industry expertise, and considering emerging platform shifts, the report offers actionable strategies for building stronger brands, reaching the right audiences, and translating marketing into butts-in-seats and heads-in-beds.


Join us for our
Live Presentations

Live In-Person

Tuesday, November 10
Hosted by:
Waters Edge at China Basin
(San Francisco, CA)

Event Schedule

1:30–3:00 PM - The Intelligence Era: Rewriting the Hospitality Marketing Playbook

3:00–3:30 PM -  Coffee Break

3:30–5:00 PM - 2027 af&co. + Carbonate Hospitality Trends Report

5:00–6:00 PM - Networking Reception co-hosted by Sergeant Ma

$5 from each ticket benefits Sprouts Chef Training

Virtual Presentations

11:00 a.m. PT / 2:00 p.m. ET

Tuesday, November 24

Tuesday, December 1

11:00 a.m. PT / 2:00 p.m. ET

THE NINETEENTH ANNUAL

Hospitality Trends Report

Our annual Hospitality Trends Report forecasts the biggest influences in food, beverage, hotels, and travel that will shape the hospitality industry in the year ahead.

LEARN MORE

A white square on an orange background.

Hungry for More?

We created Insight Out to help keep your finger on the pulse in real time. As strategists, creatives, and marketers perpetually immersed in industry research, we track the shifts shaping hospitality long before they hit the mainstream. From spotting emerging social media movements, to analyzing broader cultural currents, we’re perpetually online, on the ground, and bubbling with ideas. Stay ahead of the curve, with the latest in hospitality and branding delivered straight to your inbox.